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FAQ article

Is there a fee to withdraw RDN funds to a different bank than my RDN bank on Pluang?

Yes. If the bank account you cash out to is at a different bank from your RDN host bank, Pluang charges a flat Rp2,900 per transaction as an interbank transfer fee. Cashing out to an account at your RDN's host bank — either BCA or Bank Jago — is free of charge. This fee applies per withdrawal transaction, not per day, regardless of amount.


RDN cashout fee, by destination bank vs RDN host bank:

Destination Bank vs Your RDN Host BankFee per Cashout
Same bank as your RDNFree (no admin fee)
Different bank from your RDNRp2,900 per transaction

How to avoid the fee: Register an account in your own name at the same bank as your RDN host bank (BCA or Bank Jago) as your withdrawal destination — the name must exactly match your Pluang account name.

Other RDN cashout facts: Minimum withdrawal Rp10,000; minimum remaining RDN balance Rp1; funds typically arrive within 1–2 business days.


Related questions:

Q: Which banks can host my RDN on Pluang?
Two: BCA and Bank Jago, assigned automatically when your RDN is first opened.

Q: How do I check which bank hosts my RDN?
Wallet → RDN Account in the Pluang app shows your host bank directly.

Q: Is the Rp2,900 fee charged per withdrawal or per day?
Per withdrawal transaction — three cashouts in one day means three separate Rp2,900 charges.

Q: Can I avoid the fee by changing my withdrawal destination account?
Yes — register an account at your RDN's host bank in your own name.

Q: Does the same fee apply to RDN top-ups?
No, top-ups go directly to your RDN host bank and are never charged this fee.