Why Can't I Buy From a Technical Signal?
If you can't buy from a Technical Signal on Pluang, the usual reason is missing account verification for that asset, not enough balance, or an order that breaks the asset's normal trading rules, such as market hours or order limits.
Common causes and how to fix them
| What happens | Likely cause | What to do |
|---|---|---|
| You are asked to verify first | The account verification for that asset class isn't complete: identity verification for crypto, or Global & Yield asset verification for US stocks | Complete the verification, or wait for it to be approved |
| The order can't be confirmed because of the amount | Your balance is less than the order amount plus fees | Top up, or lower the order amount |
| The order isn't accepted for that time or size | The asset's normal trading rules apply, such as market hours and minimum or maximum order sizes | Adjust the order, or place it when trading is open |
| The target or stop loss isn't accepted | The signal's levels are filled in for you, but they still have to fit the order's rules, and the price may have moved since the signal was created | Change the target or stop loss before you confirm |
How Buy works: tapping Buy opens the order review page with the asset selected, the signal's target and stop loss filled in, and the entry at the current market price. You can change anything before you confirm, and Pluang never places the order for you.
Still stuck? Contact Pluang Care through live chat in the app or at tanya@pluang.com. Include a screenshot of the error message and the asset you tried to buy.
Learn more: why Global & Yield asset verification is pending or rejected and what Technical Signals are and how to read one.
Related questions:
Q: Is there a fee for buying from a signal?
There is no fee for the signal itself. The normal trading fees for that asset apply to the order you place.
Q: Why is the price on the order page different from the Entry Price?
The order page fills in the current market price, while the signal's Entry Price is the level the signal started from. Prices move, so the two can differ.
Q: Can I change the target and stop loss?
Yes. They are filled in from the signal, but you can change them before you confirm.
Q: Do I need Pluang+ to buy from a Technical Signal?
No. Technical Signals are not limited to Pluang+ members. You need the account verification for that asset and enough balance.
Last updated: 9 November 2026