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Troubleshooting guide

Why Did an Expert Signal Disappear or Its Numbers Change?

An Expert Signal on Pluang disappears when the price reaches its Target Price or stop level, when it reaches its expiry date, or when the research team archives it. Its numbers change because prices move live and the team can update a signal while it is active.


Common causes

What you noticeWhy it happensWhat to do
A signal is no longer in the listThe price reached the Target Price or the research team's stop level, the signal reached its expiry date, or the team archived itNothing is needed. Check your own holding and orders if you bought from the signal
The signal was still there a moment agoRemovals show when the list reloadsClose the list and open it again
Current Price and Upside % keep movingBoth follow the live market priceThis is expected. Upside shrinks as the price gets closer to the Target Price
The Entry Price range, Target Price, Horizon or narrative changedThe research team updated the signal while it was active, and changes show in the app right awayRead the updated signal again before you act on it
The conviction tag changedThe research team updated its view of the pickCheck the narrative or the Read More note, if there is one

The asset of a signal never changes. If the team has a new view on a different asset, it publishes a new signal.


A signal is not an order. When a signal disappears or changes, any order or holding you have stays exactly as you set it. If you want your Take Profit or Stop Loss to follow the new levels, change them on your own order.


Still unsure? Contact Pluang Care through live chat in the app or at tanya@pluang.com, and name the asset and the time you saw the signal.


Learn more: what happens when a signal reaches its Target Price or stop level and why the Upside % keeps changing.


Related questions:

Q: Will my holding be sold when a signal disappears?
No. Only the signal is removed. Your holding stays in your portfolio unless you sell it or an order you set is triggered.

Q: Can I see signals that were removed?
Removed signals no longer appear in the Expert Signals list.

Q: Why did the Target Price change after I bought?
The research team can update a live signal when its view changes. Your order keeps the levels you set unless you change them.

Q: Does the research team tell me when a signal changes?
Changes show directly on the signal in the app, so check the signal again before you act on it.

Last updated: 9 November 2026