Why do I have to top up via Pluang balance and can't top up directly to my Pluang Commodity Account?

For customer convenience, currently top up can only be done through Pluang Balance which is free of charge and can be done using either bank transfer or e-wallet. You can top up by clicking the link here:https://pluang.onelink.me/jTjO/5oy9sluq .