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Home/FAQ - Gold/Gold Transaction

Frequently asked questions on Gold Transaction

Gold

Gold Installment Gold Product Gold Transaction

Gold Transaction

Gold Installment
Gold Product
Gold Transaction

How do I check my gold certification?
How long is the estimated delivery time for physical gold on Pluang?
How much does it cost to withdraw physical gold on Pluang?
How to withdraw physical gold through GoInvestasi?
How to withdraw physical gold through eMAS DANA?
What are the Terms & Conditions of Physical Gold Withdrawal on Pluang?
What are the Terms and Conditions for Withdrawing Physical Gold at GoInvestasi?
What are the Terms and Conditions for Withdrawing Physical Gold at eMAS DANA?
What are the insurance provisions for physical gold withdrawals at Pluang?
What gold specifications will I get when withdrawing physical gold at Pluang?
What should I do when my GoInvestasi gold withdrawal fails?
What should I do when my GoInvestasi gold withdrawal is Pending?

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Pluang is a financial application managed and developed by PT Bumi Santosa Cemerlang, with a mission to provide wider access to various asset classes through easy, secure, and affordable micro-investment products for Indonesians.

US Stocks, ETFs, and Options are facilitated by PT PG Berjangka as a Derivatives Broker which is licensed and supervised by the Financial Services Authority of Indonesia (OJK) for financial derivative products with underlying securities. Transactions are recorded on the Jakarta Futures Exchange (JFX) and the Indonesian Futures Clearing House (KBI).
Indonesian Stocks (by PT Sarana Santosa Sejati as a Level-II Institutional Security Brokers Marketing Partner, in collaboration with PT Pluang Maju Sekuritas as a Securities Company) are licensed and supervised by the Financial Services Authority of Indonesia (OJK).
Crypto Assets and Digital Financial Asset Derivatives (Crypto Futures) are facilitated by PT Bumi Santosa Cemerlang which is licensed and supervised by the Financial Services Authority of Indonesia (OJK). Transactions are recorded by Central Finansial X (CFX) and are guaranteed by Kliring Komoditi Indonesia (KKI).
Mutual Funds are facilitated by PT Sarana Santosa Sejati as a Mutual Fund Securities Selling Agent (APERD) which is licensed and supervised by the Financial Services Authority of Indonesia (OJK).
Gold is facilitated by PT Pluang Emas Sejahtera as a Digital Gold Market Maker, which is licensed and supervised by the Commodity Futures Trading Regulatory Agency (Bappebti). All Gold is stored by PT ICDX Logistik Berikat (ILB) in collaboration with PT Brinks Solutions Indonesia (Brink’s), recorded by the Indonesia Commodity & Derivatives Exchange (ICDX), and is guaranteed by the Indonesian Clearing House (ICH).

Gold Trading Rules,Crypto Assets and Crypto Futures Trading Rules,Penyaluran Amanat Luar Negeri Produk Saham Tunggal Asing (PALN) Trading Rules,Mutual Funds Trading Rules.

Read Product & Service Information Summary (RIPLAY) for PT Bumi Santosa Cemerlang.

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