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United Airlines bans AI agents from booking flights, hitting Meta shares hard.

Market News
12 Nov 2026, 02:19 WIB
New York Post
View Source
Bearish
United Airlines bans AI agents from booking flights, hitting Meta shares hard.

United Airlines announced it will ban artificial intelligence agents from booking flights due to security and regulatory concerns, impacting Meta's new AI assistant, Muse. The airline cited risks related to personal data access and potential violations of federal rules requiring in-person verification for luggage checks. This move challenges Meta's AI ambitions and adds pressure amid growing investor caution around AI technologies. United is updating its policies to restrict AI agent access on its platforms and through travel agencies to protect customer data and safety.

Meta Platforms shares are down 2.64% at USD 624.46 on Pluang as of Nov 12, 2026 07:31 WIB. The stock's market cap stands at $1.64 trillion with a 36% sell and 64% buy order split. Investor caution around AI technologies may be influencing current trading activity.

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