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ServiceNow stock jumps 5% after denying plans to acquire AI firm Decagon

Market News
15 Oct 2026
24/7 Wall Street
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Bullish
ServiceNow stock jumps 5% after denying plans to acquire AI firm Decagon

ServiceNow's stock rose 5% after the company denied rumors of acquiring AI customer-service agent maker Decagon, emphasizing its focus on organic growth and no major acquisition plans. This move reassures investors about ServiceNow's strategy to develop its own AI tools internally, maintaining steady margins through subscription software. Meanwhile, Salesforce shares gained 4% on related optimism, while Palantir shares dipped slightly amid sector divergence. The key question remains whether ServiceNow's organic product roadmap can sustain growth in a competitive AI market without large acquisitions.

After ServiceNow dismissed acquisition rumors, its shares rose notably, trading at USD 147.60 with a 5.44% gain as of Oct 16, 2026 00:11 WIB on Pluang. Salesforce also saw a positive move, priced at USD 244.30 and up 3.54%, while Palantir edged down slightly to USD 199.48, down 0.74%. ServiceNow's market cap stands at $144.72B, reflecting strong investor interest despite a high sell order activity of 79%.

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