CarMax has partnered with Sierra to improve its inbound sales call experience using AI voice-enabled agents. Since May, these agents have helped customers reach the right destination faster, answer common questions, and reduce unresolved calls. CarMax plans to add features like appointment scheduling to further streamline service. This move reflects CarMax's ongoing commitment to using innovative technology to make car buying easier and more efficient.
CarMax has partnered with Sierra to enhance its inbound sales call experience using Sierra's AI voice-enabled agents. Since May, these AI agents have helped customers reach the right destination or associate more quickly and consistently, improving c...
Bernstein Liebhard LLP is investigating whether CarMax's directors and officers breached their fiduciary duties to shareholders. The law firm is examining if the company's leadership acted in shareholders' best interests and if legal action is warran...
