Why can't I find GTC or Stop Loss / Take Profit on Pluang Web Trading?
Because they are app-only features. Pluang Web Trading offers Market orders and Limit orders with good-till-end-of-day validity, and nothing else. Session validity, GTC (Good Till Cancelled) and Stop Loss / Take Profit all exist in the Pluang app but are not on web. Nothing is broken and nothing is hidden behind a setting. If you want any of those three, open the Pluang app and place the order there. Your account, your RDN and your verification are shared across both, so there is no extra setup, no separate registration and no re-verification.
| Symptom / Condition | Possible Cause | Solution |
|---|---|---|
| You are on Pluang Web Trading and the order form has no GTC option | GTC for Indonesian stocks is offered in the Pluang app only — web Limit orders are good till end of day | Open the Pluang app and place the GTC Limit order there from the same account |
| You are on Pluang Web Trading and cannot choose Session validity | Session validity is offered in the Pluang app only — on web, a Limit order always has good-till-end-of-day validity | Place the order in the Pluang app if you want it to expire at the end of the session it was placed in |
| You are on Pluang Web Trading but the Market option is greyed out or missing | The IDX session may be closed, or the stock may be suspended — Market orders can only be sent while the exchange is open | Try again during IDX trading hours; a suspended stock cannot be traded at all |
| Your AI agent could not place a Market order on an Indonesian stock | Agentic Trading is limit-only for Indonesian stocks, in lots, with Day or Session validity | Place the Market order yourself in the Pluang app or on Pluang Web Trading — the agent cannot do it on this asset class |
| You are looking for Stop Loss or Take Profit instead | Both are available in the Pluang app as an "Exit Strategy", but not on web trading | Set them in the app when you place a Limit order with Day or Session validity, or place a Limit sell order yourself on web |
If the issue persists:
Contact Pluang Care via live chat in the Pluang app, email tanya@pluang.com, or call (021) 8063 0065 (Monday to Friday, 09:00–18:00 WIB).
Related questions:
Q: Will GTC or Stop Loss / Take Profit be added to web trading later?
Pluang does not publish specific plans for upcoming features, so there is nothing to promise here. What is true today is that web trading offers Market orders and Limit orders with good-till-end-of-day validity, while Session validity, GTC and Stop Loss / Take Profit are in the Pluang app only. The order-type selector on whichever platform you are using always shows exactly what is available to you.
Q: Do I need a separate account or extra verification to use Pluang Web Trading?
No. It is the same Pluang account, the same RDN and the same Indonesian Asset Verification — there is no separate registration and nothing extra to approve. If you can trade Indonesian stocks in the app, you can trade them on web, including with Market orders.
Q: Are fees or the minimum different if I place the order on web instead?
No. The all-in rate is identical on both — 0.15% on a buy and 0.25% on a sell, inclusive of taxes and third-party fees — and the minimum is 1 lot, which equals 100 shares, on either platform. There is no web surcharge and no access fee for the web platform.
Q: Can I still use Limit orders on web, or is it Market only?
Limit orders work on both. On web, a Limit order has good-till-end-of-day validity; the Pluang app also offers Session validity and GTC. Market orders are available on both platforms too. Limit also remains the default selection on the order form, so nothing changes unless you deliberately choose Market.