Cannot convert IDR to USD and vice versa
You’re trying to convert IDR to USD or USD to IDR in the Pluang app, but the transaction fails or doesn’t go through as expected. This may happen due to system delays, unstable network connection, hitting daily transaction limits, or missing required verification. As a result, the currency conversion is not completed and may affect your ability to proceed with investment or withdrawal.
✅ Possible Causes:
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Cause 1: You have not completed their US Stocks verification yet
🛠️ Step-by-Step Solution:
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Step 1: You must complete US Stocks verification in Pluang
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If the issue persists: Contact Pluang Care (tanya@pluang.com)