How long does an RDN balance top-up take on Pluang?
RDN top-ups on Pluang are made via a bank transfer directly to your RDN account (at BCA or Bank Jago). Funds are credited within a maximum of 1×24 hours from when the transfer is made. Transfers within the same bank (BCA→BCA or Bank Jago→Bank Jago) are generally real-time.
Estimated RDN top-up times
| Transfer Type | Estimated Time |
|---|---|
| Same-bank transfer (BCA→BCA or Jago→Jago) | Real-time |
| BI-FAST (any bank to an RDN at BCA or Bank Jago) | A few minutes |
| Standard interbank transfer | Up to 1×24 hours |
Maximum processing time: 1×24 hours from when the transfer is made.
Related questions:
Q: What should I do if the funds don't arrive in my RDN after a top-up?
If the funds haven't arrived after the expected time, contact the Pluang CS team with your transfer receipt so they can check.
Q: Can RDN top-ups be done 24 hours a day?
You can send a transfer at any time, but processing by the partner bank follows the operating hours of the applicable clearing system.
Q: Is there a confirmation when a top-up successfully reaches the RDN?
Yes. Pluang sends an app notification when the top-up funds are successfully credited to your RDN balance.
Q: Can I trade immediately after a top-up?
Yes. As soon as the funds reach your RDN, you can place stock orders right away without waiting.