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FAQ article

How long does it take to open a stock trading account on Pluang?

Opening a stock account on Pluang means completing Indonesian Asset Verification (Tier 2), which typically processes within 1–2 business days once submitted — provided you've already completed Basic Verification (Tier 1), the baseline KYC every Pluang account needs. If you're a brand-new user, you'll go through Tier 1 first; approval there is usually fast, though any rejected photo (blurry, cropped, or otherwise not meeting Pluang's photo requirements) adds another 1–2 business days for resubmission review. The entire process is fully digital from start to finish — no branch visits, and no physical signature. Once Indonesian Asset Verification is approved, Pluang creates your RDN automatically and immediately — there is no separate application, in-person step, or additional waiting period for the RDN itself. Applicants must also be at least 18 years old, since Pluang blocks Basic KYC submission for anyone under that age.


Account opening timeline:

StepTypical Time
Tier 1 — Basic Verification (new users only)Fast in most cases; 1–2 business days if a resubmission is needed
Tier 2 — Indonesian Asset VerificationUp to 1–2 business days, once Tier 1 is already approved
RDN creationAutomatic and immediate once Tier 2 is approved — no separate wait

Why timing can vary:

  • Existing Pluang users who already completed Tier 1 only need to go through Tier 2, which is the faster path
  • A mismatch between your submitted bank account name and your Pluang account name results in rejection, adding a resubmission cycle
  • Unusually high registration volume can occasionally extend review times beyond the typical window; Pluang notifies you in-app or by email if that happens

Related questions:

Q: Can the process take longer than 1–2 business days?
Yes, in some cases — most commonly due to a document or photo issue that triggers a resubmission, or a name mismatch between your bank account and your Pluang profile. Pluang will notify you via in-app notification or email if additional information or resubmission is needed.

Q: Is my stock account separate from my Crypto or Gold account?
Your Pluang login is the same across all products, but stock investing specifically requires Indonesian Asset Verification (Tier 2) plus an RDN, both of which Crypto and Gold don't need — Crypto and Gold only require Basic Verification (Tier 1).

Q: Will I get a confirmation once my stock account is active?
Yes. Pluang sends an in-app notification and/or email once your Indonesian Asset Verification is approved and your RDN has been created, and your stock account becomes visible in the app immediately after.

Q: Do I need a physical signature to open a stock account on Pluang?
No. The entire process, including the signature required for Indonesian Asset Verification, is completed digitally inside the app — there's no printing, mailing, or in-person step involved.