How does the stock order queue work on Pluang?

Stock orders placed on Pluang are routed directly to the IDX trading system (JATS — Jakarta Automated Trading System), which matches orders using price-time priority: the best-priced order executes first, and when two orders share the same price, the one entered earlier takes precedence. This queue is managed entirely by the exchange, not by Pluang — Pluang simply forwards your limit order to JATS and reflects the result back in your app. A Limit Order sits in the exchange queue until it matches an opposing order or its validity period ends — market close for a Day order, the end of the session for a Session order — at which point any unmatched order automatically expires and held funds are returned to your RDN. A Market Order behaves differently: it does not wait in the queue at all. Execution speed therefore depends entirely on how your price compares to the rest of the market, not on anything Pluang controls directly.

How the IDX order queue works:

1. Price priority — For buy orders: higher bids take priority. For sell orders: lower asks take priority.
2. Time priority — If two orders have the same price, the one entered first is executed first.
3. Automatic matching — JATS matches buy and sell orders automatically, without manual intervention from Pluang or the investor.

What this means for you:

• Your limit order enters the exchange queue and waits until a matching opposing order appears — execution can be immediate or take time, depending on market activity at your price
• A Limit Order still unmatched when its validity period ends — Day or Session — expires automatically, with held funds returned to your RDN
• Market Orders for Indonesian Stocks are available in the Pluang app and on the web trading platform and don't wait in this queue; every Limit Order, on either platform, goes through this same price-time queue
• An order placed while the market is closed waits with a status such as Basket or Pending and is sent to the exchange when the next trading session opens; its time priority in this queue counts from when it reaches the exchange, not from when you placed it in the app

Related questions:

Q: Why hasn't my limit order filled even though the price has reached my level?
This usually happens when many other orders at the same price entered the queue before yours — JATS uses time priority whenever prices are equal, so earlier orders at your exact price get matched first. If the opposing side's volume runs out before reaching your position in the queue, your order simply carries over unfilled until either more volume arrives or the trading day ends.

Q: Can my order be partially filled?
Yes. If there isn't enough volume on the opposing side to fully match your order at your specified price, JATS will execute whatever quantity is available and leave the remainder open in the queue as a partial fill. The unfilled portion continues waiting in the queue under the same price-time priority rules until it matches, is cancelled, or expires at day's end.

Q: What happens to my order if the stock hits ARA or ARB while it's queued?
If a stock reaches its Auto Rejection Atas (ARA, upper limit) or Auto Rejection Bawah (ARB, lower limit), trading at prices beyond that limit is temporarily halted by the exchange. Your unfilled order stays in the queue rather than being cancelled immediately, but it won't match until the price returns within the allowed range or the order expires at the end of the trading day.

Q: Can I see my position in the order queue or view market depth on Pluang?
Pluang's Trade Page includes a live order book for Indonesian Stocks, showing aggregate bid and ask volumes at each price level so you can gauge how much volume sits ahead of a given price. This shows market depth rather than your individual queue position, so you can see how competitive your price is without knowing your exact rank within it.

Q: Does Pluang support Market Orders that skip the queue?
Yes, on both the Pluang app and the web trading platform. A Market Order is sent to match immediately at the best available price rather than waiting in the queue at a price you set, and any portion that cannot be matched straight away is withdrawn. Stop Loss and Take Profit are available for Indonesian stocks in the Pluang app, as an Exit Strategy, but not on web trading.