What documents do I need to open a stock account on Pluang?
Opening a stock account on Pluang requires documents across two KYC tiers. Basic Verification (Tier 1) — completed by every Pluang user regardless of asset class — needs a valid e-KTP, NPWP, and a selfie. Indonesian Asset Verification (Tier 2), the tier that specifically unlocks Indonesian Stocks, additionally requires personal data that matches your e-KTP exactly, an Investor Profile (based on your risk tolerance and expected return), an active bank account in your own name, a signature matching your e-KTP, and — specifically for RDN creation — a BCA or Bank Jago account registered in your own name. If your registered occupation is Homemaker, Student, or University Student, you'll also need the latest Family Card (Kartu Keluarga). This two-tier structure means existing Pluang users who already hold Crypto, Gold, or another asset only need to complete the additional Tier 2 items — they don't repeat Basic Verification from scratch.
Document checklist by tier:
| Tier | Documents / Data Required |
|---|---|
| Tier 1 — Basic Verification | e-KTP, NPWP, selfie |
| Tier 2 — Indonesian Asset Verification | Personal data matching e-KTP, Investor Profile, active bank account in own name, signature matching e-KTP, BCA or Bank Jago account (WNI only) |
| Conditional — occupation-dependent | Family Card (Kartu Keluarga), latest version — only if occupation is Homemaker, Student, or University Student |
Photo requirements that apply to your e-KTP and selfie:
- Must be clear, unedited, and taken directly — no photographing a printed photo or screenshot
- Full ID card and full face visible, no cropping, no accessories covering the face
- Selfie taken at most 30 cm from the camera, in good lighting, matching the photo on your e-KTP
- Failing any single requirement results in rejection and resubmission, with a 1–2 business day review turnaround
Related questions:
Q: Is an NPWP required to open a stock account on Pluang?
Yes — NPWP is collected as part of Basic Verification (Tier 1), which every Pluang account needs regardless of which asset you plan to trade. If you've already registered on Pluang and completed Basic Verification, your NPWP is already on file and you won't be asked for it again at Tier 2.
Q: Do I need to submit a Family Card (KK) to open a stock account?
Only if your registered occupation is Homemaker, Student, or University Student. For any other occupation, Indonesian Asset Verification only requires your personal data, Investor Profile, bank account, and signature — a Family Card isn't part of the checklist.
Q: Do I need to re-upload my e-KTP for the stock account if I'm already a Pluang user?
No. If your Basic Verification is already complete, your e-KTP is already verified and on file. For Indonesian Asset Verification, you only need to add the additional Tier 2 items — personal data confirmation, Investor Profile, bank account, and signature.
Q: Will I get an RDN account automatically once my documents are approved?
Yes. Once Indonesian Asset Verification is approved, Pluang creates your RDN automatically through the BCA or Bank Jago account you submitted — you never file a separate RDN application or visit a branch.