What Factors Can Prevent Me from Making a Withdrawal on Pluang?
Two conditions will block a withdrawal on Pluang: attempting to withdraw more than Rp250,000,000 to a non-major bank, or withdrawing to an inactive bank account. Both have straightforward fixes — use a qualifying major bank or reduce the amount for large withdrawals, and always withdraw to an active account.
| Blocking Condition | Why It's Blocked | Resolution |
|---|---|---|
| Withdrawal > Rp250,000,000 to a non-major bank | Large withdrawals require a major bank for routing | Use a major bank (BNI, BCA, BRI, Mandiri, BSI, CIMB, or Danamon) or reduce the amount to below Rp250,000,000 |
| Withdrawal to an inactive bank account | Inactive accounts cannot receive funds | Switch to an active, functioning bank account |
Supported major banks for large withdrawals (> Rp250,000,000):
BNI · BCA · BRI · Mandiri · BSI · CIMB · Danamon
Other reasons a withdrawal may not complete (separate from being "blocked"):
- Daily limit reached on IDR Crypto Funding (Rp500,000,000/day, effective July 22, 2026) — wait until 00:00 WIB for reset. This limit does not apply to RDN withdrawals, which follow their own rules — withdrawals from an RDN at Bank Jago to another bank have their own cap of Rp1,000,000,000 per day
- Name mismatch between account, ID, and bank account — see rejection article
- Bank downtime or processing delays — see In-Progress status article
For unresolved issues, contact Pluang Care: tanya@pluang.com | in-app live chat | (021) 8063 0065 (Mon–Fri 09:00–18:00 WIB)
Related questions:
Q: Which banks are considered "major banks" for withdrawals above Rp250,000,000 on Pluang?
BNI, BCA, BRI, Mandiri, BSI, CIMB, and Danamon are the major banks supported for withdrawals of more than Rp250,000,000.
Q: Can I split a large withdrawal to avoid the major bank requirement?
Yes — split the withdrawal into amounts below Rp250,000,000 each to use any supported bank account.
Q: How do I know if my registered bank account is inactive?
Check with your bank directly. If a withdrawal is rejected due to an inactive account, register and use a different active account.
Q: Are there any other limits I should know about when withdrawing?
Yes — the minimum per transaction is Rp10,000 and IDR Crypto Funding has a daily cumulative limit of Rp500,000,000 (effective July 22, 2026). Withdrawals also require the account name to match your ID card name exactly.
Q: Does the daily withdrawal limit apply if I invest in Indonesian Stocks?
Not this one — RDN (used for Indonesian Stocks) is a separate wallet with its own withdrawal rules. The Rp500,000,000/day cap only applies to IDR Crypto Funding. If your RDN is at Bank Jago, withdrawals to another bank have a separate cap of Rp1,000,000,000 per day.