What Factors Can Prevent Me from Making a Withdrawal on Pluang?
Two conditions will block a withdrawal on Pluang:
| Blocking Condition | Resolution |
|---|---|
| Withdrawal > Rp250,000,000 to a non-major bank | Use a major bank (BNI, BCA, BRI, Mandiri, BSI, CIMB, or Danamon) or reduce the amount to below Rp250,000,000 |
| Withdrawal to an inactive bank account | Switch to an active, functioning bank account |
Supported major banks for large withdrawals (> Rp250,000,000): BNI · BCA · BRI · Mandiri · BSI · CIMB · Danamon
For any unresolved withdrawal issues, contact Pluang Care: tanya@pluang.com | in-app live chat | (021) 8063 0065 (Mon–Fri 09:00–18:00 WIB).
Related questions:
Q: Which banks are considered "major banks" for withdrawals above Rp250,000,000?
BNI, BCA, BRI, Mandiri, BSI, CIMB, and Danamon.
Q: Can I split a large withdrawal to avoid the major bank requirement?
Yes — split the withdrawal into amounts below Rp250,000,000 each to use any supported bank account.
Q: How do I know if my registered bank account is inactive?
Check with your bank directly. If a withdrawal fails due to an inactive account, register a different active account.
Q: Are there other limits I should know about when withdrawing?
Yes — minimum per transaction is Rp10,000 and IDR Crypto Funding has a daily cumulative limit of Rp500,000,000 (effective July 22, 2026). Account names must also match your ID card exactly.
Q: Does the daily withdrawal limit apply if I invest in Indonesian Stocks?
No — RDN (used for Indonesian Stocks) is a separate wallet with no daily withdrawal limit. The Rp500,000,000/day cap only applies to IDR Crypto Funding.