Salesforce is in talks to acquire Listen Labs, an AI-powered customer research platform, for about $2 billion. Listen Labs helps companies gather and analyze customer feedback using AI moderators and a global participant network. The deal, if completed, would expand Salesforce's AI capabilities following its recent acquisitions of AI customer service platform Fin and metering platform m3ter. Talks are ongoing and may not result in a deal.
Listen Labs, a startup using voice AI for customer interviews, walked away from a signed $125 million Series C funding round led by Menlo Ventures. The funding likely fell through due to ongoing acquisition talks with Salesforce, which is considering...
Salesforce shares trade at $249.12, reflecting a valuation that seems fully priced based on past earnings. However, strong AI-driven growth, especially in its Agentforce segment with annual recurring revenue surpassing $1.5 billion, suggests signific...
Salesforce shares surged 34% after reporting fiscal Q2 earnings with a non-GAAP EPS of $5.90 versus $3.27 expected, largely due to $2.6 billion in net gains from strategic investments contributing $2.53 per share. Excluding these gains, recurring ear...
Investors pulled $700 million from the iShares Expanded Tech-Software Sector ETF (IGV) just hours before Snowflake reported a strong quarter with 37% product revenue growth and an increased full-year forecast, driven partly by AI. Despite Snowflake's...
