Salesforce announced it is acquiring AI customer service platform Fin for about $3.6 billion, aiming to enhance its autonomous agent technology in a competitive market. Fin's AI agent, powered by its Apex model, handles queries across multiple channels like chat, email, and phone. This acquisition will complement Salesforce's Agentforce platform and is expected to close in the fourth quarter of fiscal 2027. The move comes as Salesforce faces pressure to innovate amid concerns that AI could disrupt its business model, with shares down over a third in 2026.
Salesforce introduced Koa, its first AI model designed specifically for CRM tasks, at its Investor Day in September 2026. Although Koa shows promising technical performance, it is currently only in pilot testing with select customers and will not be ...
Six Wall Street firms simultaneously raised their price targets for Salesforce following the company's Dreamforce Investor Day, highlighting growing confidence in Salesforce's AI capabilities, especially Agentforce and its AI software stack. Analysts...
Salesforce reported an 11% year-over-year revenue increase to $11.3 billion in Q2, driven by strong demand for its AI-powered solutions. Its Agentforce annual recurring revenue surged over 240%, and constant currency recurring revenue per order grew ...
Tech stocks faced pressure early this week due to AI development debates and volatile Treasury yields, with the Nasdaq 100 ETF hitting a seven-week low. Key corporate events from Salesforce, FedEx, General Mills, McDonald's, Darden Restaurants, and S...
Salesforce, a leader in cloud-based CRM software, is driving future growth with its new AIforce platform and ambitious financial goals. The company aims to exceed $63 billion in revenue by 2030, reflecting strong demand for its AI and core software p...
