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Uber reports minimal AI agent use for ride and food orders despite AI hype

Company Fundamentals
04 Nov 2026, 23:56 WIB
TechCrunch
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Neutral
Uber reports minimal AI agent use for ride and food orders despite AI hype

Uber revealed that during its busiest week in October, only four rides and 500 food orders were placed via AI agents, out of 320 million total trips and orders. This low adoption contrasts with the growing excitement around AI personal assistants from companies like Meta and OpenAI. Uber's CEO noted that current app processes are already fast, limiting AI's time-saving appeal, but remains optimistic about AI agents' future potential to boost demand. The company expects more AI assistants to emerge and is actively engaging with many AI developers.

Uber's market cap stands at $136.03 billion as of November 5, 2026, 05:11 WIB, with a trading volume of over 21 million shares on Pluang. The stock price has risen by 4.82% in the last day, reflecting active investor interest despite the low current use of AI agents for booking rides and food orders. On Pluang, the typical hold time is 90 days, and order activity leans 60% towards selling as of the same timestamp.

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