
A Capgemini report reveals that only 10% of property and casualty insurers have successfully scaled AI, achieving 21% higher revenue growth and 51% stock gains over three years. These AI pioneers integrate AI strategically with strong training, explainable AI tools, and clear accountability, unlike others stuck in pilot phases with limited ROI measurement. The report highlights industry challenges like underinvestment in change management and data preparation, and calls for insurers to embed AI in daily operations and governance to sustain competitive advantage.