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Meta's AI assistant Muse blocked from making purchases on Amazon over policy violations

Market News
21 Sep 2026, 20:55 WIB
TechCrunch
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Bearish
Meta's AI assistant Muse blocked from making purchases on Amazon over policy violations

Meta's AI assistant Muse has been blocked by Amazon from making purchases on its platform, displaying an error citing violation of Amazon's Conditions of Use. This move highlights a competitive stance as Amazon has its own AI models and may be cautious about agent-driven commerce due to risks like order errors. Amazon likely prefers to avoid handling potential issues from AI-driven purchases until the technology matures further.

Amazon.com Inc (AMZN) holds a market cap of $2.74 trillion and saw its stock rise by 1.82% on Pluang as of Sep 22, 2026 01:11 WIB. Meanwhile, Meta Platforms Inc (META) trades with a market cap of $1.70 trillion and experienced a significant 11.65% gain in the same period. Despite Meta's strong price surge, Pluang order activity shows a majority of sellers for META at 81%, contrasting with 64% buyers for AMZN, reflecting differing investor sentiment on the two tech giants.

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