Citi launches Arc platform to deploy AI agents that streamline banking tasks and enhance client service.

Citi has introduced the Arc platform to deploy AI agents across its operations, aiming to reduce manual work and speed up daily tasks. These AI agents assist with research, preparation, and execution, allowing bankers to focus more on client relationships and advisory roles. Initially, Arc will be used by developers for specific use cases before a broader rollout. This move aligns with Citi's forecast of a growing global AI market, emphasizing enterprise AI's expanding role in banking and commerce.