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Bilt mistakenly sent collection notices harming 1,850 cardholders' credit scores due to a third-party error.

Market News
04 Aug 2026
PYMNTS
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Bearish
Bilt mistakenly sent collection notices harming 1,850 cardholders' credit scores due to a third-party error.

About 1,850 Bilt cardholders received incorrect collection notices caused by a third-party collections agency's reporting error, affecting credit scores by 50 to 60 points. The issue involved cards Bilt stopped offering in 2022. Bilt discovered the problem on July 31, promised corrections within three business days, and offered 2,500 reward points (worth about $50) to affected customers. This incident follows earlier complaints about Bilt's card transition issues and ongoing scrutiny from regulators and Senator Elizabeth Warren.

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