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Aurora Mobile's GPTBots.ai partners with AI Storm to embed 38 years of contact center expertise into AI for Japan's NTS.

Market News
15 Oct 2026
GlobeNewsWire
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Bullish
Aurora Mobile's GPTBots.ai partners with AI Storm to embed 38 years of contact center expertise into AI for Japan's NTS.

Aurora Mobile's AI platform GPTBots.ai has partnered with Japan's AI Storm and its subsidiary Nihon Telesystem (NTS) to implement Human-Led AI in live contact center operations. This initiative aims to capture and replicate 38 years of veteran agent expertise to improve training, real-time support, and call quality, addressing Japan's labor shortage and service consistency challenges. The AI supports agents rather than replacing them, enhancing knowledge transfer and service quality. The partnership marks a significant step in integrating enterprise-grade AI into Japan's service industry, with ongoing validation planned across multiple contact center functions.

Aurora Mobile's GPTBots.ai partnership with NTS is noted here alongside Pluang's Technology sector snapshot as of Oct 15, 2026 17:31 WIB: out of 150 priced US tech stocks, 34 rose and 110 fell. Applied Digital Corporation (APLD) traded at USD 19.36 with a 1-day change of -4.75% and strong buy interest at 97%, contrasting with Western Digital Corp (WDC) at USD 347.00 down 4.70% where sell orders slightly dominated at 53%. Aehr Test Systems (AEHR) stood at USD 68.22, down 4.57%, but saw 91% buy activity and a notably shorter typical hold time of 15 days compared to others.

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