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American Express cuts 5% of jobs to automate with AI, aims for leaner, more agile future.

Market News
23 Oct 2026
New York Post
View Source
Bearish
American Express cuts 5% of jobs to automate with AI, aims for leaner, more agile future.

American Express announced it will cut 5% of its workforce, about thousands of jobs, as part of a $336 million restructuring to prepare for AI-driven automation. The company aims to become leaner and more agile by reducing management layers and increasing control spans to better integrate AI in its operations. Despite inflation and low consumer sentiment, Amex reported strong earnings and raised its full-year profit forecast. CEO Stephen Squeri emphasized the need for efficiency and innovation while assuring that AI use will be carefully controlled to protect customers and merchants.

American Express shares trade at USD 313.14 on Pluang as of Oct 24, 2026 01:21 WIB, down 3.65% in one day. The stock's market cap stands at $219.59 billion, with a dividend yield of 1.17%. Pluang order activity shows 97% selling, reflecting cautious investor sentiment despite the company's restructuring efforts.

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