Five9 Inc vs Trip.com Group Ltd — how do they compare? Five9 Inc trades at $32.33 (market cap $2.44B), while Trip.com Group Ltd trades at $46 (market cap $29.10B). The key difference: Trip.com Group Ltd is far larger — about 11.9× Five9 Inc's market cap, and Trip.com Group Ltd pays a 0.42% dividend while Five9 Inc pays none. Which is the better fit depends on your goals.
| FIVN | TCOM | |
|---|---|---|
Market Cap | $2.44B | $29.10B |
Sector | Technology | Consumer Cyclical |
52-Week High | $34.48 | $78.96 |
52-Week Low | $13.61 | $39.84 |
Enterprise Value | $2.59B | $21.75B |
Dividend Yield | — | 0.42% |
Trailing returns across standard periods
Five9 provides cloud-native contact center software that enables digital customer service, sales, and marketing engagement. The company's Virtual Contact Center platform combines core telephony functionality, omnichannel engagement capabilities, and various software modules into a unified cloud contact-center-as-a-service, or CCaaS, platform. Five9's artificial intelligence and automation portfolio supplements and enhances the firm's core CCaaS offerings, including solutions for digital self-service, agent assist technology, and workflow automation. Five9 also offers workforce optimization products that optimize call center efficiency through workforce management solutions, manage interaction quality, and track agent performance.
Read more on FIVN →Trip.com is the largest online travel agent in China and is positioned to benefit from the country's rising demand for higher-margin outbound travel as passport penetration is only 12% in China. The company generated about 78% of sales from accommodation reservations and transportation ticketing in 2020. The rest of revenue comes from package tours and corporate travel. Prior to the pandemic in 2019, the company generated 25% of revenue from international business, which is important to its margin expansion. Most of sales come from websites and mobile platforms, while the rest come from call centers. The competes in a crowded OTA industry in China, including Meituan, Alibaba-backed Fliggy, Toncheng, and Qunar. The company was founded in 1999 and listed on the Nasdaq in December 2003.
Read more on TCOM →