What should I do when my GoInvestasi gold withdrawal is Pending?

If you experience problems completing the payment when withdrawing physical gold but the gold balance has been deducted, you don't need to worry, Cuan Friends!

If the above problem occurs, your physical gold withdrawal will have the status "Pending".

You can wait for a maximum of 60 minutes since you received the notification. Then your gold balance will return to your GoInvestasimu account.

After 60 minutes the balance has not returned, you can send an email to tanya@pluang.com.