What are the insurance provisions for physical gold withdrawals at Pluang?

Users can make insurance claims for losses caused by loss, damage, and errors in the delivery process of physical gold prints up to IDR 500,000,000.

If the claimed physical gold value exceeds IDR 500,000,000, the user will only receive a maximum of IDR 500,000,000.

The amount compensated is only for the number of grams of gold withdrawn without withdrawal fees, shipping fees, and insurance fees paid by the user.