How to withdraw physical gold through GoInvestasi?

After you have successfully verified your identity and your Pluang account has been verified, you can make physical gold withdrawals via GoInvestasi according to the following steps:

1. First, open your Gojek application, then on the "Home" menu, select the "More" menu.

2. Find the “GoInvestasi” menu, then please select the “Gold” investment product. Then, you can withdraw physical gold by selecting "Withdraw Physical Gold/Redeem Gold".

3. Select the desired gold gram denomination and enter the number/nominal of gold pieces you want to take. Then select "Continue".

4. Then enter the destination address for sending the gold (must be the address according to your ID card) complete with the postal code. Then click "Continue".

5. Then the "Shipping Method" display will appear, then you select "Edit".

6. After selecting the desired delivery type. Then select "Continue", then select "Pay with GoPay" to continue the transaction.

7. You will get a payment review. When you are sure, please select "Confirm & Pay".

8. Enter your Gojek PIN to continue the transaction and the physical gold withdrawal request will be successful.

9. Next, you just have to wait for the Pluang team to contact you by phone for further confirmation.

10. Make sure that your mobile number registered with GoInvestasi is always active! To make it easier for the Pluang team to contact you.

Next, you just need to wait for the Pluang team to contact you by phone for further confirmation.

Make sure that your mobile phone number registered with GoInvestasi is always active to make it easier for the Pluang team to contact you.