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Upwork cuts 2026 revenue forecast as AI reshapes freelance demand, with fewer clients but larger projects.

Company Fundamentals
10 Aug 2026
PYMNTS
View Source
Bearish
Upwork cuts 2026 revenue forecast as AI reshapes freelance demand, with fewer clients but larger projects.

Upwork reported a 4% drop in active clients and a 2% revenue decline in Q2 2026, reflecting faster-than-expected automation of low-complexity freelance jobs by AI. Despite this, spending per client rose 5% to a record $5,230, with average contract hours hitting 100, indicating clients are opting for larger, more complex projects. AI-related work grew over 22%, especially in AI consulting, as businesses seek talent to apply AI effectively rather than just access it. Upwork lowered its full-year revenue outlook to $730-$750 million due to ongoing AI automation and labor market challenges, signaling a cautious near-term outlook despite growth in AI and enterprise segments.

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