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Health plan cuts machine-readable file production from 45 days to under 24 hours with TALON integration

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15 Jul 2026
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A regional nonprofit health plan reduced its Transparency in Coverage machine-readable file (MRF) production time from 45 days to less than 24 hours by integrating TALON's platform directly with its claims administration system. This eliminated a complex 13-step manual process, reduced administrative costs, and enabled real-time member cost transparency using the same pricing data. The automation allowed redeployment of over four full-time employees to higher-value tasks and delivered a 2.4x return on technology investment. TALON's unified system produces compliant MRFs and member-facing cost calculators from a single data source, improving accuracy and compliance while supporting future transparency initiatives.

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