
Kathleen Pierce-Gilmore, newly appointed president of SoFi Technology Solutions, is steering the company to become the "AWS of financial solutions" by offering modular fintech infrastructure tailored to diverse client needs. SoFi provides banking, payments, lending, and fraud management technology to community banks, credit unions, and software platforms, leveraging unique customer data to enhance financial services. After losing a major client who built in-house tech, SoFi is focusing on long-term partnerships with clients needing scalable external technology. Emerging trends like AI agents and broader debit use are shaping SoFi's product development to meet evolving payment and compliance demands.