Rockwell Automation launches TechConnectIQ Support to speed up industrial maintenance and reduce downtime.

Rockwell Automation introduced TechConnectIQ Support, a new remote support service designed to help manufacturers address skills gaps, reduce downtime, and simplify software and firmware updates. This service offers 24/7 access to technical experts, AI tools, and a centralized support hub to improve issue resolution and operational efficiency. Initially available in North America for single-site contracts, the service will expand to other regions in 2027. This launch reflects Rockwell's commitment to modernizing industrial support amid increasing manufacturing complexity and limited on-site resources.