Cincinnati Financial's chief claims officer Marc Schambow to retire in January 2027, succeeded by Todd McMillan.

Cincinnati Financial Corporation announced that Marc J. Schambow, its chief claims officer, will retire in January 2027 after nearly 40 years with the company. Schambow led the claims team through the Covid-19 pandemic and improved claims service efficiency and satisfaction. Todd V. McMillan, an experienced claims professional and legal expert, will take over executive responsibility for claims operations, with legal oversight transitioning to the company's chief legal officer, Thomas C. Hogan. This leadership change aims to enhance coordination and maintain high service standards for agents and policyholders.