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Mercy wins NRC Health's 2026 Excellence in Patient Experience Award for 5th year, one of only three large US systems honored.

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01 Sep 2026
PRNewsWire
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Mercy has earned the NRC Health 2026 Excellence in Patient Experience Award for the fifth consecutive year, distinguishing it as one of only three large U.S. health systems to receive this honor. The award is based on patient feedback and their willingness to recommend Mercy, reflecting the system's commitment to compassionate, high-quality care across its hospitals and clinics. Mercy serves millions annually with over 50,000 caregivers and actively uses patient feedback from more than 1.25 million encounters each year to improve care. This recognition highlights Mercy's leadership in patient experience and its ongoing dedication to listening and responding to patient needs.

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