eGain Corporation introduced the eGain AI Knowledge Suite for Healthcare, a platform designed to unify and govern healthcare knowledge for contact centers. This solution aims to reduce agent handle times by up to 40%, cut new hire training from 12 to 4 weeks, improve first contact resolution above 85%, and lower preventable claim denials by 22% within 90 days. By consolidating fragmented information and ensuring up-to-date, auditable knowledge, the suite helps healthcare organizations improve accuracy, compliance, and operational efficiency. It integrates with major healthcare platforms and supports HIPAA compliance, addressing critical challenges in healthcare AI deployment.
Genius Group, after selling its entire Bitcoin reserve to repay $8.5 million in debt, plans to rebuild its Bitcoin and AI treasuries to a combined $1.6 billion by fiscal year 2031. The company aims to grow total assets to $2 billion and will fund tre...
Veteran trader Peter Brandt revealed he remains long on Bitcoin even as the cryptocurrency struggles to break above the key resistance zone around $82,000. Bitcoin recently climbed above $80,000 but faced strong selling pressure, causing a pullback. ...
Grayscale's Zach Pandl highlights that the US Treasury's bond repurchases aim to ease pressure from soaring government debt, which recently surpassed $40 trillion. While these repurchases may reduce Treasury supply and stimulate the economy, they don...
GoMining introduced Instant Funds, a feature enabling eligible digital Bitcoin miner NFT holders to use their miners as collateral to borrow stablecoins like USDT or USDC without selling the miners. Users can access up to 30% of the miner's value wit...
World Liberty Financial's proposed US trust bank has secured a significant investment from Sheikh Tahnoon bin Zayed Al Nahyan's group, which controls 49% of the holding company behind the bank. Another 38% is reportedly owned by an entity affiliated ...
