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CLSA rates ServiceNow 'Underperform' despite strong Q2 revenue and AI growth.

Analyst Insights
20 Jul 2026
Gordon Thompson
View Source
Bearish
pluang ai news

CLSA has initiated an 'Underperform' rating on ServiceNow, citing challenges such as rising costs and intense competition affecting profit margins. Despite this cautious outlook, ServiceNow expects strong Q2 2026 revenue growth of 22% to $3.92 billion and an EPS increase to $0.86. The company shows robust AI adoption and subscription growth, with a 21% subscription revenue growth guide and a 97% renewal rate. The stock trades near decade lows at $103.24, well below its 52-week high of $210.20, reflecting concerns about future profitability amid market pressures.

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