New research by TTEC and the European Customer Contact Alliance reveals a shift in European contact centre sales strategies. Outbound calls are increasingly ignored, prompting a move towards sales through service interactions supported by real-time data and AI. This approach focuses on managing the entire customer lifecycle, with human-led selling reserved for complex decisions. The trend highlights growing reliance on AI and data to enhance customer engagement and revenue growth across industries.
The DRAM memory market is expected to remain tight through 2027 and beyond, benefiting Micron due to its 76% focus on DRAM products. Rapid growth in the High Bandwidth Memory (HBM) segment, where Micron holds a significant market share, is a key driv...
Lennox International reported weaker-than-expected Q2 2026 results and lowered its full-year forecast, citing softness in the residential market. Following this, its shares dropped nearly 21% in one day. Shareholders who suffered losses are being inv...
Schall, Brown & Schwartz LLP is investigating Altria Group for potentially issuing false or misleading statements and failing to disclose important information to investors. This follows Altria's Q2 2026 financial results announcement on July 30, 202...
Aebi Schmidt reported significant year-over-year improvements in Q2 sales, backlog, adjusted EBITDA, and net income, indicating better execution and stronger merger synergies. These positive results support higher normalized EBITDA estimates without ...
US President Donald Trump confirmed that his administration has discussed accumulating more Bitcoin or other cryptocurrencies but has not made any purchase decisions or set a timetable. The existing Strategic Bitcoin Reserve holds assets mainly from ...
