TELUS Digital has partnered with Cresta to implement and optimize Cresta's AI-powered customer experience platform for global brands. This partnership allows enterprises to deploy AI agents and real-time human augmentation to improve customer interactions, with TELUS Digital providing integration, change management, and ongoing optimization services. The collaboration leverages TELUS Digital's contact center expertise and Cresta's AI technology to create continuous feedback loops that enhance service quality and operational efficiency. This move supports the growing trend of combining AI with human agents to elevate customer experience outcomes worldwide.
AT&T Fiber outperformed all competitors in a recent Opensignal report, securing 107 wins across speed, reliability, video, and consistency categories—nearly twice as many as the next closest provider. It dominated all five performance categories in o...
Investors seeking steady income are turning to high-yield dividend stocks like AT&T, Altria, and Verizon, which together offer a combined yield of 5.6%. Investing $6,667 in each stock can generate about $1,129 annually in passive income. These compan...
VoIP-Pal.com Inc. has engaged C. Glen Ged, a seasoned attorney specializing in consumer class actions and complex litigation, as a strategic legal consultant. Ged will advise on ongoing federal antitrust and consumer class action lawsuits against maj...
Verizon is introducing new "Simplicity" plans that combine Mobility and Home services on one bill with taxes and fees included, while dropping activation and upgrade fees. The company also launched a loyalty program offering 3% back on bills redeemab...
AT&T remains strong amid rising satellite broadband competition, as terrestrial networks offer superior speed, coverage, and versatility. Concerns about SpaceX/Starlink disrupting AT&T's core fiber and wireless business are considered overstated, sin...
