TELUS Digital has partnered with Cresta to implement and optimize Cresta's AI-powered customer experience platform for global brands. This partnership allows enterprises to deploy AI agents and real-time human augmentation to improve customer interactions, with TELUS Digital providing integration, change management, and ongoing optimization services. The collaboration leverages TELUS Digital's contact center expertise and Cresta's AI technology to create continuous feedback loops that enhance service quality and operational efficiency. This move supports the growing trend of combining AI with human agents to elevate customer experience outcomes worldwide.
New analysis from Ookla's Speedtest Intelligence shows AT&T customers using both its fiber and wireless services enjoy the fastest combined internet speeds in the U.S. This highlights AT&T's leadership in converged connectivity, meeting growing custo...
AT&T's stock has fallen about 30% due to concerns over Starlink's plans to enter the mobile market directly. Despite Starlink's technological advances and spectrum acquisitions, significant operational and regulatory challenges limit its immediate th...
AT&T is providing existing postpaid wireless customers with free international long-distance voice calls from the U.S. to countries playing in the semi-final, third-place, and final soccer matches on July 14, 15, 18, and 19, 2026. This offer requires...
