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New report warns ad frequency overuse frustrates consumers and harms brands in fragmented media.

Market News
21 Apr 2026
PRNewsWire
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A new Omnicom Media Intelligence report reveals that overusing ad frequency in today's fragmented media landscape leads to 'negative reach,' where repeated ads frustrate consumers and damage brand perception. The study finds no universal optimal frequency, as effectiveness varies by campaign goals and audience, but excessive repetition—especially on streaming platforms—causes high consumer frustration. Omnicom Media is addressing this with new tools to better manage ad frequency across channels, urging marketers to adopt adaptive strategies rather than static caps to balance performance and consumer experience.

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