Amazon Ring chose AI startup Vapi to handle 100% of its inbound customer support calls after evaluating over 40 vendors, improving customer satisfaction and operational control. Vapi, which evolved from an AI therapy project, now processes millions of calls daily for clients including Amazon Ring and others, and recently raised $50 million in Series B funding led by Peak XV Partners at a $500 million valuation. The startup focuses on providing customizable AI voice infrastructure for enterprises, differentiating itself by offering granular control over AI behavior and compliance. With total funding of $72 million and a strong recurring revenue, Vapi plans to expand its teams and capabilities amid growing demand for AI-driven customer interaction solutions.
The European Union is set to propose tighter regulations for cloud computing services in major state tenders, aiming to reduce reliance on U.S. tech giants like Amazon, Microsoft, and Google. This move is part of the EU's Cloud and AI Development Act...
Amazon announced its Prime Day 2026 event will take place from June 23 to 26, earlier than the usual July timing. This year, the event will emphasize deals on groceries, household essentials, and back-to-school items, reflecting changing consumer pri...
Sumo Logic has made its Intelligent Security Operations Platform generally available on the AWS European Sovereign Cloud, allowing enterprises in Europe to leverage AI-driven threat detection while complying with strict data residency and sovereignty...
Amazon's Prime Day event will run from June 23 to June 26 for the second year in a row, offering daily new deals to encourage extended shopping. This mid-year sale aims to boost membership in Amazon's loyalty program and promote its products, even as...
Amazon continues to be a strong investment due to its leadership in AWS cloud services and the largest AI capital expenditure budget, which fuel its future growth. The company’s development of custom silicon and enterprise AI partnerships keeps it co...
