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Trainline shares drop 14% as UK watchdog probes hidden booking fees

Market News
19 Aug 2026
Proactive Investors
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Bearish
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Trainline PLC shares fell 14% after the UK's Competition and Markets Authority (CMA) launched an investigation into whether the company used "drip pricing" by not showing mandatory booking fees upfront. The CMA is concerned that fees ranging from 59p to £2.79 for train bookings and £1.50 for coach tickets were not clearly included in the initial price shown to customers. The investigation is in early stages, with no conclusions yet, but could lead to fines and compensation if breaches are found. Brokers Panmure Liberum and Stifel maintain buy ratings but acknowledge uncertainty until the probe resolves, noting Trainline has already made some fee presentation changes.

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