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AI use in social impact grows but only 33% find it effective; top users see major benefits.

Market News
24 Jun 2026
PRNewsWire
View Source
Bullish
pluang ai news

A new Blackbaud Institute report finds that while 85% of social impact professionals use AI, only about 33% believe it is very effective in their organizations. The study highlights a divide between a small group of "AI-Adaptive" organizations that use AI systemically and see strong results like revenue growth and donor retention, versus most organizations using AI in fragmented ways. Key gaps include infrastructure, data readiness, transparency, and overall effectiveness. The report urges intentional AI adoption with strong data and governance to unlock AI's full potential for sustainable growth in the social sector. Blackbaud also launched an AI Coalition and certification program to support responsible AI use in this field.

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