Phunware launches AI Concierge, restructures hospitality products, and narrows Q1 net loss with $98M cash reserve.

Phunware Inc has launched its AI Concierge product, combining generative AI with indoor mapping to enhance hotel guest experiences. The company restructured its hospitality offerings into two tiers: Luxury Engagement and Enriched Experience, aimed at personalized guest services and boosting ancillary revenue. In Q1 2026, Phunware improved its gross margin to 70.8% and reduced net loss to $3.2 million, ending the quarter with $98 million in cash and no debt. The company plans to invest in sales and modernize demand generation, focusing on hospitality while maintaining healthcare customers and exploring new verticals.