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Resident satisfaction at move-in boosts lease renewals by 31%, key to property performance amid slowing rent growth.

Market News
24 Apr 2026
GlobeNewsWire
View Source
Bullish
pluang ai news

AppFolio's 2026 Renter Preferences Report reveals that resident satisfaction, especially at move-in, significantly impacts lease renewals and property performance. Residents happy with their move-in are 31% more likely to renew leases, highlighting the importance of a smooth, convenient move-in experience. With rent growth slowing, property managers are focusing on convenience, transparent pricing, and efficient maintenance to retain tenants. Automation and integrated services are becoming essential tools for improving resident satisfaction and sustaining occupancy.

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