Illinois American Water is encouraging customers to update their contact information via the MyWater online portal to receive timely emergency alerts and notifications about planned maintenance such as water main replacements and system flushing. Keeping contact details current helps ensure customers are informed about service disruptions. The company also offers financial assistance programs for eligible customers facing hardship, including discounts and payment plans. This initiative supports Illinois American Water's commitment to providing reliable and safe water services to its 1.3 million customers.
American Water is investing in workforce development through programs targeting high school students, college interns, and adults seeking careers in the water sector. Initiatives include summer camps, internships, and training partnerships that provi...
The Ada Water Treatment Plant in Bluefield, West Virginia, received the 25-year Directors Award from the Partnership for Safe Water for its long-term commitment to providing high-quality drinking water. This recognition highlights the plant's consist...
California American Water and Sonoma County Fire District completed projects reducing wildfire risk around water facilities in Sonoma County. The efforts included clearing flammable vegetation near critical infrastructure like water storage tanks and...
West Virginia American Water has launched its 2026 Firefighting Support Grant Program, offering up to $1,000 to local fire departments and emergency agencies for equipment, training, or critical needs. Since 2013, the program has awarded 185 grants t...
Indiana American Water is constructing a new 1.5-million-gallon elevated water tank in Noblesville's Innovation Mile to support rapid local growth. This project is part of a $15 million investment including water storage, booster station upgrades, an...
