Zoom launches standalone AI receptionist for any phone system to boost customer service.

Zoom Communications introduced a standalone version of its AI-powered Virtual Agent Receptionist that works with any existing phone system, not just Zoom Phone. This tool helps businesses improve customer responsiveness by answering calls, scheduling appointments, and routing inquiries 24/7 in multiple languages. The offering allows companies to enhance customer service without replacing their current phone infrastructure, starting at $29.99 per month for 100 minutes. This move aims to help businesses capture more opportunities and maintain competitive service levels around the clock.