Consumer complaints about telecom and TV services in Canada rose 61% from August 2025 to January 2026, driven mainly by billing and contract issues. The Commission for Complaints for Telecom-television Services (CCTS) handled over 19,000 complaints, with wireless services accounting for 56% of concerns. Rogers/Shaw received the most complaints, followed by TELUS, Bell, Fido, and Koodo. The report highlights rising frustration over unexpected charges, activation fees, and unclear billing, prompting regulatory changes effective June 2026 to remove some fees. The CCTS continues to offer free, independent dispute resolution for consumers.
New analysis from Ookla's Speedtest Intelligence shows AT&T customers using both its fiber and wireless services enjoy the fastest combined internet speeds in the U.S. This highlights AT&T's leadership in converged connectivity, meeting growing custo...
AT&T's stock has fallen about 30% due to concerns over Starlink's plans to enter the mobile market directly. Despite Starlink's technological advances and spectrum acquisitions, significant operational and regulatory challenges limit its immediate th...
AT&T is providing existing postpaid wireless customers with free international long-distance voice calls from the U.S. to countries playing in the semi-final, third-place, and final soccer matches on July 14, 15, 18, and 19, 2026. This offer requires...
