Kaltura launches AI avatars with real-time emotional intelligence for more natural user interactions.

Kaltura introduced real-time emotional intelligence for its AI Agentic Avatars, enabling them to interpret user tone and conversational intent instantly. This technology allows avatars to respond with synchronized facial expressions and vocal nuances, enhancing engagement in marketing, sales, customer support, training, and coaching. The innovation aims to make AI interactions feel more natural and empathetic, improving user trust and business outcomes. Kaltura's approach uses a proprietary rendering system to ensure smooth, believable emotional responses, setting a new standard for conversational AI experiences.