
ING has named Hilde Garssen as its new Chief Human Resources Officer, effective September 1, 2026. Garssen, currently Chief People Officer at KPN, will join ING's Management Board Banking, highlighting the bank's focus on people and culture amid ongoing transformation and technological growth. She succeeds Ruth McGill, who left in November 2025. This move underscores ING's strategy to strengthen its culture and accelerate growth as a leading European bank.