Lawsuit claims Roku and TCL software updates brick TVs, causing malfunctions and refusals to fix under warranty.

A class action lawsuit alleges that Roku and TCL released defective software updates that cause their TVs to malfunction or stop working entirely. The complaint claims these updates impair the functionality of Roku OS TVs, including specific Roku Select, Roku Plus, and TCL 3-6 Series models. The plaintiff, Terri Else, reports her TCL Roku TV became unusable after updates, and warranty claims were denied. Roku denies the allegations, while TCL has not commented. The lawsuit seeks to represent all US customers who bought Roku TVs from these manufacturers after December 16, 2024, highlighting widespread user complaints and potential planned obsolescence concerns.